1) International Packages are shipped Worldwide. When we receive your order we will e-mail you with the exact shipping price. Your package will be provided with a tracking number, a customs identification number. Delivery time is 5-7 business days, from when will be shipped the package, but may be longer due to circumstances beyond our control. All the orders are shipped in chronological order, for all the customers waiting the time necessary for ship the order.
2) We cannot be responsible for any tariffs, customs restrictions, or other regulations. We encourage you to speak with your customs office if you have any questions.
3) Do not order items that are illegal to import into your country. Laws vary in different countries or municipalities. It is your responsibility to check with your customs office to see if your country permits shipment of our products.
4) If for any reason the package is seized by customs officials, we will not issue a refund unless all products are returned to us in their original condition. If the package is returned to us by customs officials, you are still responsible for any shipping charges.
5) You are responsible for any duties or taxes that may apply. You may return most new, unopened items sold and fulfilled by Qwholesale.com within 7 working days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Returns
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days),the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
